Stop Chasing Documents.Start Screening Tenants.
LetSignal collects every part of a tenant application - personal details, FICA documents, employment, household, and the application fee - into one structured PDF ready for screening.
Or try our interactive demos:
The Tenant Application Process is Broken
If you're still collecting tenant applications via email, WhatsApp, and file-sharing apps, you know the pain:
- Documents scattered across inboxes and chat threads
- Tenants who "forgot" to send their ID or latest payslip
- Application fees paid into different accounts with no tracking
- No single view of which applications are complete
- Hours wasted compiling packs before you can run a TPN check
You shouldn't need a full-time admin just to collect what you need.
What Gets Collected
Every field your screening process needs, captured in one structured form. No follow-up emails.
How it works
Five steps from listing to screening pack.
Create a Property
Add your rental listing with rent, deposit, minimum income ratio, and any restrictions (no pets, no smoking).
Share the Link
A unique application URL per property. Send via email, WhatsApp, or paste into your own listing site.
Tenants Apply Online
Mobile-friendly multi-step form with structured FICA upload, employment, household, and document collection.
Collect the Fee
Tenants see your bank details, pay via EFT, and upload Proof of Payment. You confirm receipt in your dashboard.
Review & Export
Application Report PDF (every captured field), Combined Report for households, ZIP of every uploaded document.
What You Get Out
The artefacts you can hand to a screening service, an owner, or your filing system.
Application Report
Branded PDF with every captured field, status decision strip, document checklist, and audit timeline.
Combined Report
Household-level pack covering primary applicant, guarantors, and additional occupants - combined affordability ratio included.
ZIP Export
Every uploaded document, named consistently, in one download - ready to forward to a TPN screener or your file room.
Built for Every Letting Volume
From single-branch agencies to multi-property managers - same compliance posture, same audit trail.
Boutique letting agencies
Run the full applicant journey from a single dashboard without hiring a dedicated admin.
Multi-branch agencies
Branded for your brand, with team seats and admin/member roles so each branch only sees its own pipeline.
Independent landlords
Same compliance posture as the big agencies, none of the spreadsheets and Outlook archaeology.
Property managers
Multi-property portfolios with bulk export to PDF or ZIP for every TPN check or owner report.
Built into the Platform
The capabilities you'd expect to wire up separately. They're part of the dashboard.
Common Questions
Short answers to what most letting agencies ask before they roll this out.
How do I send a tenant application link to a prospective tenant?
Each property in your dashboard has a unique application URL. Send it by email, WhatsApp, or paste it into your existing listing - the tenant opens it on their phone and runs through the multi-step form.
Which documents does the application collect by default?
ID or passport, proof of address, the latest payslip, recent bank statements, and a landlord reference. Optional fields cover guarantors, additional occupants, pets, and vehicles. Every document is tagged and downloadable as a ZIP.
How does LetSignal handle affordability and POPIA consent?
Gross and net income are captured at the structured-fields level so the affordability ratio under the National Credit Act is visible in the Application Report PDF. POPIA consent is captured in plain language at the start of the form, and each agency only sees its own applications.
Want the deeper read?
See the guide on simplifying the SA tenant application process or read the FAQ for the short version. Need FICA without the application - see FICA Verification. Once the application is in, see where Lease Signing fits in the closing flow, or check the pricing page for the launch rate.
Ready to Simplify Your Tenant Applications?
Built for South African letting agencies. No commission on application fees. No long-term contracts.
Or try our interactive demos: